Terms and Conditions

Welcome to XCulture. By accessing or using our website, services, and products, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, please do not use our website.

1. Overview
These Terms and Conditions apply to your use of the website https://xculturestore.com and any purchases or services you request from XCulture. We reserve the right to update or modify these Terms at any time, so please review them periodically.

2. Use of Our Site

  • You agree to use the Site for lawful purposes only. Any use of this Site that violates any local, state, or international laws is prohibited.
  • We grant you a limited, non-exclusive, non-transferable license to access and use our Site solely for personal and non-commercial purposes.

3. Product Information and Availability

  • We make every effort to display the products and their details (including prices and descriptions) as accurately as possible. However, we do not guarantee that the information is error-free, complete, or current.
  • All products are subject to availability, and we reserve the right to discontinue or change any product or service without notice.

4. Orders and Payments

  • When you place an order through our Site, you agree to provide accurate and complete information and shipping details.
  • By submitting your order, you are making an offer to purchase the item(s) in accordance with these Terms and Conditions. We reserve the right to accept or decline your order at our discretion.
  • All prices are in PKR.

5. Shipping and Delivery

  • Please review our Shipping Policy for detailed information regarding shipping methods, rates, delivery times, and restrictions.
  • We are not responsible for any delays in delivery caused by third-party carriers, customs processing, or weather conditions.

6. Returns, Exchanges, and Refunds

  • Please refer to our Return & Exchange Policy for information on how to return or exchange items and the conditions under which we accept returns.
  • Refunds will be issued to the original payment method once the return is processed, and only for eligible items.

7. Account Responsibility

  • If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to notify XCulture immediately if you suspect any unauthorized access to your account.

8. Prohibited Activities
You may not use our Site to:

  • Engage in any fraudulent, deceptive, or unlawful activity.
  • Attempt to gain unauthorized access to our Site or servers.
  • Interfere with or disrupt the Site’s operations or security.

9. Intellectual Property

  • All content on the Site, including but not limited to text, images, logos, designs, graphics, videos, and software, is the property of XCulture and protected by intellectual property laws.
  • You may not reproduce, distribute, modify, or otherwise use any part of the Site’s content without express written permission from XCulture.

10. Limitation of Liability

  • To the fullest extent permitted by law, XCulture is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site, including any damages related to products purchased from us.
  • We do not guarantee the availability, accuracy, or completeness of any content, product, or service offered on our Site.

11. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to our Privacy Policy.